Jackery Portable Power Station Explorer 500

Jackery Portable Power Station Explorer 500, 518Wh Outdoor Backup Mobile Lithium Battery Pack with 230V/500W AC Outlet for holiday RV Camping, Outdoor Adventure, Emergency

Jackery Explorer 500 User Manual

Description

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About the Jackery Portable Power Station Explorer 500

  • WHO IS JACKERY: Founded in 2012, Jackery specializes in providing outdoor green power solutions for explorers. Won the Red Dot Award in 2016. Jackery portable power station, power outdoors
  • COVER MOST HOME APPLIANCES: Featuring standard PURE SINE WAVE AC outlet (230V 500W, 1000W Peak)this Jackery Explorer 500 portable power station (518Wh) provides stable power to a wide range of AC-reliant devices like TV. Standard 12V/10A carport and 3*5V/2.4A USB ports power/charge all your car appliances and small electronic devices like car coolers, air pumps, car vacuums, laptops, phones. Enjoy a camping party like no other
  • ENJOY THE MOST OUT OF THE NATURE: Perfect for (1) RV-ers, easily stored in RVs, trailers, enough to power a RV ceiling fan, RV lightings, all your electronics devices without all the settings; (2) Outdoor grill party, powers up a small blender, pellet smoker, small household ice shaver, projector for a nice movie & grill party during a starry summer night with friends and families
  • VERSATILE GREEN POWER STATION: The Explorer 500 portable power station can perform as a solar generator. It can be recharged by Jackery SolarSaga 100W solar panel about 9.5 hours (recharging time varies from different location, temperature, weather etc.), or recharged by wall outlet, car outlet and generator. It also has a lighting function, when pressed for 2 seconds can be converted to SOS
  • CORE TECHNICAL SUPPORT: It provides temperature protection, short circuit protection, overcurrent protection, overpower protection and overcharge protection to ensure device safety. If you have any problems during usage, please contact us, our service team will be available any time

Frequently asked questions (FAQ) about the Jackery Portable Power Station Explorer 500

Q. How long can I use my Jackery Explorer 500 Portable Power Station to power my devices?

A. 1. First, you need to check out your device’s operating power (measured by watts). If it is less than the output power of your Explorer’s AC port, it can be supported by the Explorer.

For example, the Jackery power station Explorer 500 can run AC devices at 230V that require less than 500W.

2. Then, you can calculate the charging time with the following formula:
Working time = Explorer’s Watt-Hours * 0.85 / operating power of your device.

Example:
Let’s assume your device’s power consumption is 60W (might be a box fan), and you want to use the Explorer 500 to run your device.

500Wh*0.85/60w = Roughly 7 hours of working time

Please note the actual power consumption varies based on many factors.

If you have any more questions, please reach out to us via hello@Jackery.com or Amazon. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.

Q. Can I use a third party Solar panel to charge my Jackery Explorer 500 Portable Power Station?

A. Jackery power stations can be charged with a third-party brand solar panel. You must match the plug size and input voltage of the Jackery Power Station you are trying to charge.

For example, third party solar panels for the Explorer 1000 should have the following specs:

1. The voltage must be between 12-30V

2. The plug connection size: Outer diameter 7.9mm, inner diameter 5.5mm, inner needle diameter 0.9mm (empty)

3. Note: We can’t, however, recommend other brand products to recharge your Jackery power station. As we can’t guarantee the safety and quality of those products or provide after-sale service for them. It is highly recommended that you purchase the matching Jackery SolarSaga solar panel(s) for your Jackery Explorer.

If you have any more questions, please reach out to us via hello@Jackery.com or Amazon. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.

Q. Can I use a Jackery solar panel such as the SolarSaga 100W to charge a third party power station?

A. If the power station can meet these 3 criteria, then you can use it:

1. If the third party power station supports solar charging

2. The power station must be able to accept the amount of power from the panel. The output power of the SolarSaga 100W is 18V

3. If the cable connector size is 8mm

If you have any more questions, please reach out to us via hello@Jackery.com or Amazon. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.

Q. Does the Jackery Explorer 500 Power Station support pass-through charging?

A. Yes, all other products support pass-through charging. But we don’t suggest using it this way very frequently as it will reduce the battery life.

Q. Are the Jackery Solar Panels Waterproof?

A. The 100W solar panels, along with the power stations, are not waterproof.

To maximize the unit’s lifespan, please make sure you retrieve the panels when it is raining.

Q. How do I store the Jackery Explorer 500 Power Station if I don’t use it for a long time?

A. 1. We recommend keeping the battery power above 20% when using or storing the power station regularly.

2. A fully charged battery can last for several months. However, please recharge it every 3 months to keep the battery power above 50% if you don’t use it.

If you have any more questions, please reach out to us via hello@Jackery.com or Amazon. We will get back to you within 24 hours on business days, and we’ll be more than happy to help.

Q. How do I maintain my Jackery Explorer 500 Portable Power Station?

A. 1. We recommend keeping the battery power above 20% when using or storing the power station regularly.

2. A fully charged battery can last for several months. However, please recharge it every 3 months to keep the battery power above 50% if you don’t use it.

Please make sure you charge and store your power station within an ambient temperature of 0-40℃ (32-104°F), and charge the unit within an ambient temperature of -10-40℃ (14-104°F).

Q. What is the life expectancy of a Jackery Explorer 500 Portable Power Station?

A. All Jackery portable power stations contain lithium batteries. Lithium-ion batteries are typically rated for 500 complete charge cycles and/or 2 – 3 years.

At that point, you will have about 80% of your original battery capacity, and it will gradually reduce from there.

It is recommended to use and recharge the unit at least every 3 months to maximize the lifespan of your power station.

Q. How do I recharge my Jackery Explorer 500 Portable Power Station?

A. There are 3 methods to recharge your Jackery power station:

1. Charge by solar panels

For the E500 and lower models:
Panels must output 12V-30V and have the correct connection plug (7.9mm*5.5mm*0.9mm).

2. Charge by wall outlet through the AC charger that comes with the product.

3. Charge by car outlet through the car charging cable that comes with the Jackery Explorer 500.

Q. When will the Jackery Explorer 500 Electric Fan turn on?

A. For the Explorer 500: The fan will start when the temperature reaches 55°C (131°F), or the output power reaches 125W.

Q. What type of battery is in a Jackery Explorer 500 Portable Power Station?

A. Each Jackery power station is made of a premium ternary lithium battery (18650).
We only choose reliable battery suppliers, like LG and BAK Battery.

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